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Microsoft CRM Spring 2016 Update

Posted on March 8, 2016 by Keith Cockerham

The Microsoft Dynamics CRM development team have announced the latest update which will add even more new features that will be available in the 2nd quarter of 2016.  This release is focused on the integration of two of recent Microsoft…

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Accessing the Interactive Service Hub in Microsoft CRM 2016

Posted on December 9, 2015 by Keith Cockerham
Microsoft CRM Interactive Service Hub Screenshot

One of the new features in Microsoft CRM 2016 is the Interactive Service Hub or Engagement Hub. By default, this feature isn’t accessible via navigation. When you first log in, you’ll get a notification banner at the top of the…

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Microsoft CRM 2016 What’s New

Posted on November 24, 2015 by Larry Merkelis

Due for release towards the end of 2015, here are some of the exciting new features you can expect in Microsoft Dynamics CRM 2016. CRM App for Outlook Microsoft CRM already contains a client for Outlook, which provides true offline…

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