Blog Archives

Microsoft Dynamics 365

Launching around November 2016 Microsoft Dynamics 365 is Microsoft’s new integrated Cloud Platform. Combining Microsoft CRM Online and ERP into one integrated cloud solution hosted on Office 365. Modules which are part of Dynamics 365 include: Financials Field Service Sales

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Posted in Microsoft CRM

CRM Online Performance and Compatibility

Recently, we have been working with a few customers to fine tune the performance of their CRM Online systems. I would like to share the findings of our research with you. Most of the time, and very rarely otherwise, CRM

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Posted in Cloud Computing, Microsoft CRM, Office 365

What does CRM stand for?

CRM stands for Customer Relationship Management. What is CRM? In it’s simplest form, CRM is a system or strategy that allows businesses to manage relationships with their customers. At it’s core, CRM stores details about Leads, Organisations, Contacts and Sales

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Posted in Microsoft CRM, Optimal CRM

Microsoft CRM Online Licence Types

  Microsoft CRM Online Licence costs in GBP (As of August 2015) Licence Type Price Term Dynamics CRM Online Professional £40.50 GBP / user / month Dynamics CRM Online Basic £18.70 GBP / user / month Dynamics CRM Online Essential

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Posted in Cloud Computing, Microsoft CRM

Optimal CRM attains Cloud Microsoft CRM Competency

Optimal CRM are pleased to announce that they are one of the first companies in the UK to attain the Microsoft Cloud CRM Competency. Optimal, who recently became a managed Microsoft Partner; one of the top tiers of Microsoft Partners

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Posted in Microsoft CRM, Optimal CRM

Spring ‘14 Release Videos for Microsoft Dynamics CRM, Microsoft Dynamics Marketing and Microsoft Social Listening

Microsoft have released a series of videos to help customers get more out of the new Spring ’14 release of Microsoft Dynamics CRM as well as Microsoft Dynamics Marketing and Microsoft Social Listening. You can check them out below. Microsoft

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Posted in Microsoft CRM, Microsoft Dynamics Marketing, Microsoft Social Listening

Microsoft Dynamics CRM 2013 SP1 Available

Microsoft Dynamics CRM 2013 Service Pack 1 (SP1) is now available. (Referred to as CRM Online Spring ’14 Update in Microsoft Dynamics CRM Online) The build number for this release is 6.1.0000.0581 New features in this release include: Microsoft Dynamics

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Posted in Microsoft CRM

Storage Limit Reached in Microsoft Dynamics CRM Online

CRM Online Storage Space

Have you received the following email?  Storage Limit Reached Dear Administrator, Your organization, <organisation name>, has reached 80% of its storage limit. When the storage limit is exceeded, people will be unable to add data, such as records, to Microsoft

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Posted in Microsoft CRM, Microsoft SharePoint

CRM Online Spring 14 and 2013 SP1 supported configurations

With the Microsoft Dynamics CRM 2013 Service Pack 1 and CRM Online Spring ‘14 releases, Microsoft are reviewing the list of supported configurations to keep current with technology. Changes in supported platform software For the next release, The following operating

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Posted in Microsoft CRM
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Looking for a single view of your customer? We help our customers and partners optimise their investments in Microsoft CRM and Office 365. From our UK head office just outside Leeds, West Yorkshire; we provide solutions to companies and organisations across the North of England and UK.