Effective customer relationship management connects sales, marketing, and services across a wide range of manufacturing relationships.
- Track sales pipeline from initial Lead, through to the order, including quoting complex price lists
- Gain cross-organisational insights and automate processes to drive a consistent customer service experience and boost productivity.
- Efficiently manage your complex relationships—including partners, direct and indirect sales channels, distributors, retailers,suppliers and service providers.
- Quickly develop and deploy enterprise applications that streamline and optimise the manufacturing process using the xRM framework.
Microsoft CRM integrates seamlessly into Microsoft Outlook providing a familiar experience. CRM is also available on mobile devices and tablets enabling access to information wherever.