Unfortunately; despite best efforts, not all Microsoft Dynamics CRM implementations succeed the first time round. There are many reasons for this, such as; lack of end user or management buy-in, poor scoping or even user training.
If your project has gone off track, we can help! We have a great deal of experience rescuing failed CRM projects.
The process is as follows:
- 1. Review the current system, document current issues and challenges facing key users.
- 2. Document business goals and aims with management
- 3. Prioritise issues and work out a phased road-map to help you achieve your goals
- 4. Agree the plan and make it happen.
Please drop us a line for a free chat to discuss your implementation.