Microsoft CRM Online is built on Microsoft’s enterprise-class cloud infrastructure. Microsoft CRM is hosted and managed by Microsoft. For a per user, per month subscription you will automatically receive product updates when they become available. One benefit of Cloud based Microsoft CRM is that it will scale with you, allowing you to add and remove users as demand dictates without the need for additional server hardware and software.
Optimal CRM are one of the UK’s first Microsoft CRM partners to obtain the Microsoft Cloud CRM competency, aimed specifically at companies specialising in Microsoft CRM Online.