Blog Archives

Support for Microsoft CRM 2011 ends in a month!

Mainstream Support for Microsoft Dynamics CRM 2011 ends in just over a month! Microsoft will end mainstream support for Microsoft CRM 2011 on the 12th July 2016. After this date, Microsoft will only provide updates that relate to security. No

Posted in Optimal CRM

Christmas CRM Support

Please note that our offices will be closed from lunch time on the 24th December 2015 and will re-open on Monday, 4th January 2016. If you need support over the festive period, please email support@optimalcrm.co.uk. The mailbox will be monitored

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What does CRM stand for?

CRM stands for Customer Relationship Management. What is CRM? In it’s simplest form, CRM is a system or strategy that allows businesses to manage relationships with their customers. At it’s core, CRM stores details about Leads, Organisations, Contacts and Sales

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Posted in Microsoft CRM, Optimal CRM

Microsoft Office 2016 New Features

Microsoft Office 2016

Office 2016 is now available to Office 365 subscribers on a plan which includes office. We have been using Office 2016 for a while. Below are some of our favourite new features. Enhanced Collaboration Office 2016 is designed for collaboration.

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Posted in Microsoft Office, Optimal CRM

We have moved

We are delighted to announce that from the 17th July 2015, our new address is: Optimal CRM Limited Horace Waller VC Parade Shawcross Business Park Dewsbury West Yorkshire WF12 7RF Our phone number remains the same. The move sees Optimal

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WPC 2015

It was great to be at Microsoft WPC this year in Orlando. This is the event where Microsoft outlines its strategy for the next 12 months, showcases new technology and allows partners to network with Microsoft staff and other partners

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Posted in Optimal CRM

We are heading to Microsoft WPC

The 2015 Microsoft Worldwide Partner Conference (WPC) is be held from July 12-16 in Orlando, Florida. WPC is Microsoft’s largest event for partners, drawing more than 15,000 attendees from over 140 countries. It’s the premier event for Microsoft partners to

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Posted in Optimal CRM

Optimal CRM attains Cloud Microsoft CRM Competency

Optimal CRM are pleased to announce that they are one of the first companies in the UK to attain the Microsoft Cloud CRM Competency. Optimal, who recently became a managed Microsoft Partner; one of the top tiers of Microsoft Partners

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Posted in Microsoft CRM, Optimal CRM

Christmas Support 2014

Our offices will be closed from Mid-day on the 24th December 2014 and will re-open on Monday, 5th January 2015. Emergency support is available by emailing support at optimalcrm.co.uk. This will be automatically raise a case on our system. We

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Posted in Optimal CRM

Optimal CRM Birthday BBQ

A big thank you to everyone who joined us last night to help celebrate Optimal CRM’s first birthday. We had an amazing turnout of around 50 friends, family and colleagues to help us celebrate. Thanks to Chris Marsh for the

Posted in Optimal CRM
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Looking for a single view of your customer? We help our customers and partners optimise their investments in Microsoft CRM and Office 365. From our UK head office just outside Leeds, West Yorkshire; we provide solutions to companies and organisations across the North of England and UK.