Microsoft CRM for IT

Are you a UK Microsoft Partner who has installed their IUR (internal Usage Rights) Microsoft CRM but are unsure of the next step?  We work with many Microsoft Partners and provide then with the Training, Consultancy and Support they need for the project to succeed.

We provide ad-hoc consultancy on a day rate basis (typically when simple customisation is required) as well as fully managed projects on a fixed-fee based on a project scope.

Examples of projects we have previously done for Microsoft Partners include extending Microsoft CRM for IT Support Help Desks, with SLA management as well as tracking details of customer’s configurations, usernames and passwords and Asset Management. We have also have a great deal of experience tracking Support Contracts and maintenance renewals within CRM.

Many customers also add our Microsoft CRM Support Portal which allows customers to create, view, update and close support cases and search the knowledge base externally.

If you would like help with your Partner Microsoft CRM solution or a free 30 day trial, please contact us.

Looking for a single view of your customer? We help our customers and partners optimise their investments in Microsoft CRM and Office 365.  We provide Dynamics solutions to companies and organisations across the North of England and UK.